Support Info & Links

We strive to offer the best customer service of any web design and hosting company in Houston. Support is available for all services we provide. Regular business hours are 7:30am-6pm weekdays.

Email us after normal business hours.  For emergencies, email support@webwize.com.

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WebWize FAQs

Answers to common questions from our customers. The Help Desk is also a great source for clients.

Email Control Panel

Email web-based control panel. Administer, check and send email. Full functioning email solution.

SpamTitan Firewall

SpamTitan Anti-Spam control panel for clients. Administer your spam settings and check quarantine box.

What is Your IP Address?

During support calls need to know your IP address. Use this site to determine your IP address.

Email Configuration Settings

HOT OFF THE PRESS — LATEST ARTICLES

Bounce Rate - What is it?

Bounce Rate: What It Is, Why It Matters, and How to Fix It (Without Turning Your Website Into a Science Fair)

Clients hear “bounce rate” and assume their website is personally offending visitors.(It’s not. Your site probably isn’t rude. Probably.)   Bounce rate is a diagnostic signal — useful when you understand what it measures, and misleading when you treat it like a report...
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The Real Reason Your Website Is Slow (And How to Fix It Without Touching Code)

TL;DR: Website speed problems come from three compounding issues: cheap hosting (under $12/month puts you on overloaded servers), poorly coded plugins (quality beats quantity), and unoptimized images…

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History of WebWize, learning to pivot

How WebWize Survived 33+ Years in Web Design and Hosting

TL;DR WebWize has survived 33 years in web hosting by following market signals, pivoting from ColdFusion to WordPress when clients demanded it, maintaining existing systems during transitions, and building expertise before demand peaked. Three technology shifts taught...
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Ready to Take Your Web Design to the Next Level?

Since 1994, WebWize has been your trusted partner in the Houston web design industry.  We take immense pride in helping both local and nationwide businesses achieve their objectives through our objective-driven design approach. With our expertise, we have successfully added value to countless operations, resulting in increased website engagement and improved conversion rates. Let us be the driving force behind your online success. Get started with WebWize today!

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