WebWize Client Support
Support & Email
Configuration
Everything you need to configure your WebWize email account on any device or email client. Our business email runs on mail.webwizemail.com — use the guides below to get set up in minutes.
Support Hours
Monday – Friday
7:30 AM – 6:00 PM CT
Saturday
10:00 AM – 2:00 PM CT
Phone
(713) 416-7111Emergency Email
support@webwize.comOutlook Fix
Converts Outlook v16 and newer to Outlook Classic — restoring full, editable access to every account and server setting.
Outlook Toolkit
Run this first. Switches Outlook v16+ to Outlook Classic so all settings become fully editable.
Outlook Revert
Safety net. If anything goes wrong, download, unzip, and double-click the .bat file to restore your original settings.
Email Setup Guides
Configure Your
Email Account
Your WebWize Mail Server
Incoming (IMAP)
mail.webwizemail.com
Port 993 (SSL/TLS · implicit)
Incoming (POP3)
mail.webwizemail.com
Port 995 (SSL/TLS · implicit)
Outgoing (SMTP)
mail.webwizemail.com
Port 465 (SSL/TLS · implicit)
Webmail
mail.webwizemail.com
Port HTTPS browser
Username: your full email address (e.g. yourname@yourdomain.com) · SMTP auth required · Alt SMTP: port 587 (STARTTLS)
Incoming Mail — IMAP (Recommended)
Outgoing Mail — SMTP
Incoming Mail — POP3 (if needed)
Exchange ActiveSync — Premium Only
Why we recommend IMAP over POP3
Exchange ActiveSync requires a paid add-on
Port Reference
IMAP
993 (SSL/TLS)
Alt: 143 (STARTTLS)
POP3
995 (SSL/TLS)
Alt: 110 (STARTTLS)
SMTP
465 (SSL/TLS)
Alt: 587 (STARTTLS)
Still Need Help?
Our support team is available Monday through Friday, 7:30 AM – 6:00 PM CT, and Saturday 10:00 AM – 2:00 PM CT. Call us or send an email and we'll get you configured quickly.